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Retail Strategy & Innovation· By Jordan Lee 1 min read

Hiring a Contractor vs. a Construction Manager

Two very different roles, and which one you actually need for your retail TI.

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General Contractor (GC)

A GC builds. They take a complete set of construction documents and turn them into a finished space, usually for a lump sum or guaranteed maximum price. Their job is to execute the design.

Construction Manager (CM)

A CM advises. They come in earlier — often before lease signing — and protect your interests through design, budgeting, GC selection, and construction. They do not swing hammers; they make sure you don't pay for the wrong ones.

What retail tenants usually need

Both. On smaller projects, an operator-minded GC can play both roles. On anything over ~5,000 sf or in a tough jurisdiction, hire them separately.